I recently purchased RemedyBG from itch io, but a weird processing error happened where my card was charged, but I received no download link for the software whatsoever. I had it sent to my email ([email protected]). I have the purchase receipt as well.
I need assistance here, and your email was not available for contact, so I had no other option than to make a post on the forum (your email is locked away in the README file... which I cannot access due to this issue).
Please help as soon as you can. Preferably a separate download link straight to my email would be most preferred (I don't really care about itch io integration, I just want access to the software). If you need me to verify my purchase, please let me know your email so I can send the receipt for proof of purchase (you can email me directly so you can avoid posting it on the forum if you don't want to do that).